Shipping policy

At Nakrani Gold, we strive to deliver your orders promptly and securely. Below is our detailed shipping policy to ensure transparency and a seamless shopping experience.

Processing Time

Orders are typically processed within 1-3 business days after confirmation of payment.

For custom or made-to-order jewelry, processing may take 7-14 business days. You will be notified of the estimated delivery date.

Shipping Methods and Delivery Time

We partner with reliable courier services to ensure safe and timely delivery.

Domestic Shipping (India):

  • Standard Shipping: Delivered within 5-7 business days.
  • Express Shipping: Delivered within 2-3 business days (additional charges apply).

International Shipping:

  • Delivery time varies depending on the destination country, typically ranging from 7-15 business days.

Shipping Charges

Domestic Orders (India):

  • Free standard shipping on all orders above ₹10,000.
  • Orders below ₹10,000 will incur a nominal shipping fee of ₹200.

International Orders:

  • Shipping charges will be calculated at checkout based on the destination country and weight of the package.

Order Tracking

Once your order is shipped, a tracking number will be provided via email or SMS.

You can track your order status on our website or the courier partner’s website.

Packaging

Your jewelry will be securely packaged in a tamper-proof box to prevent any damage during transit.

For high-value shipments, additional security measures are taken to ensure the safety of your order.

Customs and Duties (International Orders)

For international shipments, customs duties or taxes, if applicable, will be borne by the customer.

Please check with your local customs office for details on additional charges.

Delivery Issues

If your order is delayed or not delivered within the estimated timeframe, please contact us immediately at nakranigold13@gmail.com or call us at +919099515993.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please notify us within 48 hours of delivery with supporting documentation or photos.

We will work with our shipping partners to resolve the issue and ensure a satisfactory outcome.

Unclaimed Packages

If a package is returned to us due to incorrect address or unavailability, the customer will be responsible for the re-shipping charges.

Shipping Restrictions

We do not ship to P.O. Boxes or military addresses.

Certain remote areas may experience longer delivery times.

Contact Us

For any questions or concerns regarding our shipping policy, feel free to reach out at: