Rose Gold Chain Necklace with Diamond-Accented Links

SHIPPING At Nakrani Gold, we strive to deliver your orders promptly and securely. Below is our detailed shipping policy to ensure transparency and a seamless shopping experience. Processing Time Orders are typically processed within 1-3 business days after confirmation of payment. For custom or made-to-order jewelry, processing may take 7-14 business days. You will be notified of the estimated delivery date. Shipping Methods and Delivery Time We partner with reliable courier services to ensure safe and timely delivery. Domestic Shipping (India): Standard Shipping: Delivered within 5-7 business days. Express Shipping: Delivered within 2-3 business days (additional charges apply). International Shipping: Delivery time varies depending on the destination country, typically ranging from 7-15 business days. Shipping Charges Domestic Orders (India): Free standard shipping on all orders above ₹10,000. Orders below ₹10,000 will incur a nominal shipping fee of ₹200. International Orders: Shipping charges will be calculated at checkout based on the destination country and weight of the package. Order Tracking Once your order is shipped, a tracking number will be provided via email or SMS. You can track your order status on our website or the courier partner’s website. Packaging Your jewelry will be securely packaged in a tamper-proof box to prevent any damage during transit. For high-value shipments, additional security measures are taken to ensure the safety of your order. Customs and Duties (International Orders) For international shipments, customs duties or taxes, if applicable, will be borne by the customer. Please check with your local customs office for details on additional charges. Delivery Issues If your order is delayed or not delivered within the estimated timeframe, please contact us immediately at nakranigold13@gmail.com or call us at +919099515993. Lost or Damaged Shipments In the rare event that your order is lost or damaged during transit, please notify us within 48 hours of delivery with supporting documentation or photos. We will work with our shipping partners to resolve the issue and ensure a satisfactory outcome. Unclaimed Packages If a package is returned to us due to incorrect address or unavailability, the customer will be responsible for the re-shipping charges. Shipping Restrictions We do not ship to P.O. Boxes or military addresses. Certain remote areas may experience longer delivery times. Contact Us For any questions or concerns regarding our shipping policy, feel free to reach out at: Email: nakranigold13@gmail.com Phone: +919099515993 RETURNS Return Refund and shipping policy Delivery Times: Once your jewellery is ready, it will be shipped to the address you provided. Delivery times vary based on location: Domestic Orders: Typically, 3 to 7 business days after shipping. International Orders: For customers outside India, delivery may take 10-14 business days, depending on customs and your location. 2. Order Confirmation & Cancellation When you place an order, we’ll confirm your purchase and start preparing your jewellery. Here’s what you need to know: Order Confirmation: Once your order is placed, you’ll receive an order confirmation email. Please note that NAKRANI GOLD reserves the right to refuse or cancel any order due to issues such as product availability, incorrect pricing, or payment errors. Order Cancellation: If you wish to cancel an order, please reach out to us at nakranigold13@gmail.com or +919099515993 as soon as possible. Orders that are already in production may not be cancelable. 3. Pricing & Payment At NAKRANI GOLD, we believe in transparent pricing and secure payment options: Pricing: All prices are listed in INR (Indian Rupees). We reserve the right to change prices without notice, but we’ll always confirm the total before you complete your purchase. Payment: We accept various secure payment methods, including credit/debit cards, online payment options, and other payment services. Your payment details are processed securely. 4. Shipping & Delivery Here’s how we handle shipping: Shipping Costs: Shipping charges are calculated at checkout and depend on your delivery location. Customers are responsible for return shipping costs, except in cases of damaged or defective items. Delivery Times: Domestic Orders: Usually delivered within 3 to 7 business days. International Orders: Typically delivered within 10 to 14 business days, depending on your location. 5. Returns & Exchanges Your satisfaction is our priority! Here’s what you need to know about returning or exchanging an item: Eligibility for Returns & Exchanges: You may return or exchange your jewellery within 15 days of receiving it, provided the item is in original, unworn condition and in its original packaging. Custom and Personalized Jewellery: Custom-made or personalized items (engraved, altered, or made-to-order) are non-returnable unless defective. How to Return or Exchange: Contact Us: Reach out to us at nakranigold13@gmail.com or +919099515993 within 15 days of receiving your order. Return Authorization: We will issue a Return Authorization Number and provide you with return instructions. Return Shipping: Customers are responsible for the return shipping fees, so we recommend using a trackable shipping method. Damaged or Defective Items: If your item arrives damaged, defective, or not as described, we’ll cover the return shipping costs and either replace the item or issue a full refund.